How to submit a claim
Claims should be reported directly to Protector Insurance unless otherwise agreed with your broker. It is important to submit your claim as soon as possible.
Our preferred method of claims reporting is immediate roadside reporting via the direct office telephone number of 0161 274 9077. As this is not always possible, an alternative option would be to report via this website or email the details to claims@protectorinsurance.co.uk
If immediate assistance is required (for example vehicle recovery) please call the direct office telephone number on 0161 274 9077.
For windscreen claims, please contact National Windscreens directly on 0117 304 2133.
During office hours 9am-5pm Monday to Friday, the line will be manned by members of your dedicated Protector Claims team based in Manchester. Outside of these hours, the line will be directed to our partners, RAC for motor claims or Sedgwick for property and liability claims.
If you need to send any documents via post then please send to our address which is:
Protector Insurance
7th Floor, 3 Hardman Street
Manchester
M3 3HF
Are you dissatisfied with the handling of your claim?
If you are dissatisfied with the handling of your claim, you are welcome to submit a complaint via the email above to see if the problem can be resolved directly with ourselves. Alternatively you can view our formal complaints handling process by clicking the button below.