"One UK Team" working together..

  • Experienced and commercially astute underwriters – specialists in their own disciplines
  • Locally empowered decision makers
  • Front end claims proposition with in house claims management team
  • In house risk engineering team
  • ‘Account Management’ approach with P&L responsibility


..Getting it right, first time, on time, every time

  • Policy documents issued correct and within agreed timescales
  • Claims process document including SLA
  • Agreed review meeting frequency and structure
  • Protector Portal access - claims view including MI
  • Claims analysis reports with risk management input