Meet the people that deal with large loss claims
David Ruddock – Claims Manager UK
David.Ruddock@protectorinsurance.co.uk Tel: 07980 915556
David is a Chartered Insurer with 11 years’ experience in the insurance industry, specialising in large and complex losses over a variety of cover classes. He has particular expertise regarding property, construction and non-injury liability, having handled losses in excess of £45m. David is responsible for the development and fulfilment of Protector’s claims proposition in the UK and directly handles major and complex cases.
Julie Kenny – Property and Motor Claims Manager
Julie.Kenny@protectorinsurance.co.uk Tel: 07779561190
Julie has more than 30 years’ experience in the UK general insurance market, originally as a personal lines and commercial Underwriter and later moving into a commercial claims leadership role. Her roles have been diverse, covering various aspects of claims management and leadership from handling her own caseload of claims through to leading large teams of claims handlers, delivering improvements in performance, processes and technical claims best practice.
Chris Partington – Property Claims Team Leader
Chris.Partington@protectorinsurance.co.uk Tel: 07971578374
Chris has almost 20 years’ experience in the insurance industry and is a qualified BDMA technician. Before joining Protector, Chris worked for RSA for over 10 years, as a senior field claims investigator covering all lines of business. He also has previous experience as a loss adjuster. Since joining Protector Chris has predominately handled property claims including large losses.
Lucy Stansfield – Claims Technician
Lucy.Stansfield@protectorinsurance.co.uk Tel: 07773170631
Lucy joined Protector as a graduate and has been handling large and complex property damage claims for over two years. Lucy has worked with commercial clients along with local authorities and housing associations. She is a qualified BDMA Insurance Technician and has detailed knowledge of professional damage management practices. Lucy has a core understanding of insurance claims and has completed the Certificate in Insurance. She is committed to developing her knowledge and is currently working towards her Diploma.
Meera Sims – Casualty Claims Manager
Meera.Sims@protectorinsurance.co.uk Tel: 07817113384
Meera has nearly 20 years’ experience in the insurance industry. Her last role was as a Specialist Claims Consultant dealing with complex casualty and catastrophic losses. Meera’s successes include several successes at the Court of Appeal and significant fraud savings in year 2017 amounting to circa £1.3mill. Meera’s specialism includes specialised areas such as abuse, public sector, regulatory matters etc. She has also been involved in steering groups i.e subtle brain injuries, claims club re: latest (Ministry of Justice) MOJ reforms etc.
Phil Anstee – Claims Technical Lead Casualty
Phil.Anstee@protectorinsurance.co.uk Tel: 07773170597
Phil has over 35 years’ experience in the UK insurance industry and for the last 30 years has handled and investigated liability claims. More recently Phil has worked predominantly with public sector clients in northern England and has built strong relationships with many. In addition he has presented training sessions to specific councils and also to the Chartered Institute of Public Finance & Accountancy (CIPFA) and Lancashire Health & Safety Group.
Robert Gough – Claims Technical Lead Motor
Robert.Gough@protectorinsurance.co.uk Tel: 07817113512
Rob has over 20 years’ experience in the UK insurance industry originally dealing with personal lines motor and property claims working with both insurers and solicitors. Rob more recently worked with the broker Arthur J Gallagher for 10 years handling claims from all lines of business including motor, property, commercial and liability insurance.