To gather valuable feedback on the quality of our deliveries, each year we invite our broker partners to complete our anonymous broker satisfaction survey. We use this to identify areas for improvements and to further enhance the quality of our service and offering.

Here are the 2021 results, we're top of the pack again!

We worked on a number of key areas from our 2020 feedback and will continue to do so as we grow and develop with our Key Partners in the UK.

Protector appointed Robust Insight Limited to carry out the survey on our behalf. Robust Insight is a third party research agency and a Market Research Society (MRS) Company Partner. Robust Insight abides by the rules set out in the Market Research Code of Conduct, which can be viewed in the following link